We rely on you, our valued customer, to tell us how we are doing. We stand behind all of our products with a solid guarantee of your satisfaction.
Our motto is: "The quality you expect, the economy you deserve." We are sincerely committed to upholding this statement as well as our product guarantee.
If an OCI product fails due to defects in materials or workmanship, we will repair or replace the product with a like product or credit your account for the original purchase price of the product.
If you have a concern or complaint regarding an OCI product, please contact one of our Customer Service Representatives at our toll-free number: 1-800-522-3565 or locally at 405-964-7200.
We ask that you register all product quality complaints through our Customer Service Department so that we may properly document your concerns and ensure a timely resolution to the problem.